Ombudsman fa

The Faculty of Architecture of CTU strives to create a safe environment for all male and female students and employees. To this end, under the guidance of the Equal Opportunities Committee, it has prepared a selection procedure for the position of Faculty Ombudsman, who will be tasked with contributing to the creation of a safe, fair and equal learning and working environment. She/he is also to assist in the inclusion of any disadvantaged groups and to create tools to reconcile private, study and working life.

What areas of faculty life will the ombudsman have an impact on?

1) Help in dealing with suggestions

The ombudsman deals with complaints from students and staff about unfair treatment, inequality and unfair behaviour that could not be resolved through standard channels. The Ombudsperson also provides negotiation and mediation between the parties to the conflict.

2) Providing feedback and making suggestions for improvement

The ombudsman continuously maps the situation at the faculty – internal processes, needs and problems of male and female students and employees. For the past year, he/she then submits an anonymised report on his/her activities, summarising the number of cases dealt with and how they were assessed, analysing problems and shortcomings at the school and proposing specific changes and conceptual solutions. The faculty management is obliged to address the proposals.

3)Prevention, education, self-education 

The ombudsman participates in the development of educational materials, organization of seminars, workshops and other educational activities aimed at creating and maintaining a safe and fair environment at the Faculty. At the same time, the Ombudsperson continually adds to her/his knowledge and skills to be used in the performance of her/his duties.

What principles will the ombudsman follow?

1) Independence

The role of ombudsman is not compatible with selected academic roles within the university. The function of the ombudsman is independent of the academic bodies – it complements their activities within the faculty, but does not interfere with their functioning. The ombudsman shall not be sanctioned in any way for the performance of his/her activities.

2) Neutrality and impartiality

The performance of the ombudsman's position presupposes neutrality, impartiality and disinterestedness.

3) Confidentiality of information

The ombudsman may not reveal the identity of any of the persons concerned without their consent and is responsible for the confidentiality of the communication. The use of the ombudsman's service is voluntary and no one can be penalised for using it.

4) Informality

The ombudsman operates on informal principles. The preferred method of resolving disputes is by agreement, which the ombudsman can support through his/her work.

What's the ombudsman's help going to look like?

Anyone who studies or works at the faculty can contact the ombudsman. Contact can be anonymous. If a complaint is referred to the ombudsperson, he/she will decide whether it falls within his/her remit. It may not deal with complaints that are not properly substantiated or that are more than 3 years old.

What will the ombudsman help look like in solving problems?

Once the ombudsman receives the complaint, he/she can contact the submitter and arrange a more detailed consultation. The form and manner of the consultation are negotiable. It is possible to bring another person to the consultation who is trusted by the submitter.

In relation to the complaint, the ombudsman may offer, for example: assistance with the formulation of a formal or informal complaint or suggestion (e.g. to the dean, disciplinary committee, ethics committee, etc.), a solution in the form of a mediated meeting of interested parties, mediation of other internal assistance (e.g. contact to psychological counselling, socio-legal counselling, etc.) or other forms of assistance.

What authority will the ombudsman have?

The ombudsman has no decision-making power. He/she provides support and information to those involved about the options for resolution within the academic bodies of the Faculty and the university. The ombudsperson may request cooperation within the Faculty and may request access to relevant information about a particular case. The ombudsperson cannot replace academic or law enforcement authorities.

How will the ombudsman position be filled?

Any person who meets the conditions of this Directive and the selection procedure may apply for the position of ombudsman. Previous experience in human rights, psychology or teaching is expected.

The applications are collected by the Dean, who also ensures their publication before the meeting of the Academic Senate of the FA CTU. At its meeting, the Academic Senate will recommend the selected candidates on the basis of their personal presentation.

The Dean appoints the ombudsperson for a three-year term of office on the proposal of the Academic Senate.
The ombudsman may be dismissed at the suggestion of the Academic Senate for inactivity or incompetent performance of duties.

The complete text of the Dean's Directive establishing the Ombudsman of the Faculty of Architecture of the CTU in Prague is available for download via the link below:


For the content of this site is responsible: Ing. arch. Katerina Rottová, Ph.D.